Terms & Conditions

Last Updated: December 03, 2024

 

 1. Agreement to Terms

 

By downloading, accessing, or using Heiwa.app (the "App"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you do not have permission to access the App.

 

 2. Subscription Services

 

 2.1 Trial Period

- A 7-day trial period is provided for monthly and 3-month subscription plans

- A 14-day trial period is provided for the annual subscription plan

- During the trial period, you have access to all premium features

- You will be charged automatically at the end of the trial period unless you cancel

 

 2.2 Subscription Plans

- Monthly subscription: $9.99/month

- 3-month subscription: $23.99/3 months

- Annual subscription: $71.99/year

 

 2.3 Payment

- All payments are processed through Apple's App Store

- Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period

- Subscription cancellation can be managed through your Apple ID settings

 

 3. User Accounts

 

 3.1 Registration

- You must provide accurate and complete information when creating an account

- You are responsible for maintaining the confidentiality of your account credentials

- You must immediately notify us of any unauthorized use of your account

 

 3.2 Account Security

- You are responsible for all activities that occur under your account

- We recommend using strong passwords and not sharing account information

 

 4. App Features and Services

 

 4.1 Journal Entries

- You retain ownership of all journal entries you create

- By using the App, you grant us permission to analyze your entries using AI technology

- We use OpenAI's services to provide cognitive bias analysis

 

 4.2 AI Analysis

- AI analysis is provided for informational purposes only

- The App does not provide medical advice or professional therapy services

- Analysis results should not replace professional medical or mental health advice

 

 5. User Content

 

 5.1 Content Ownership

- You retain all rights to the content you create in the App

- You grant us a license to store, process, and analyze your content to provide our services

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 5.2 Prohibited Content

You agree not to create or submit content that:

- Violates any applicable laws

- Infringes on intellectual property rights

- Contains malicious code

- Is deliberately misleading or fraudulent

 

 6. Privacy and Data Protection

 

- We collect and process personal data as described in our Privacy Policy

- We comply with GDPR and CCPA requirements

- Data is processed using secure third-party services

 

 7. Intellectual Property

 

- The App, including all software, designs, and content (excluding user content), is our intellectual property

- You may not copy, modify, distribute, or create derivative works without our permission

 

 8. Disclaimer of Warranties

 

- The App is provided "as is" without any warranties

- We do not guarantee uninterrupted or error-free service

- The App is not a substitute for professional medical or mental health treatment

 

 9. Limitation of Liability

 

- We are not liable for any indirect, incidental, or consequential damages

- Our total liability shall not exceed the amount you paid for your subscription

 

 10. Changes to Terms

 

- We reserve the right to modify these terms at any time

- Continued use of the App after changes constitutes acceptance of new terms

- Users will be notified of significant changes

 

 11. Governing Law

 

- These terms are governed by the laws of United Kingdom

- Any disputes shall be resolved in the courts of United Kingdom

 

 12. Contact Information

 

For questions about these Terms and Conditions, contact us at support@heiwa.app

 

SOFTWARE DESIGN & CONSULTING LIMITED

1 Cedar Office Park Cobham Road

Ferndown Industrial Estate

Wimborne BH21 7SB

United Kingdom